I was looking to purchase a specific Lexus ES Hybrid color and interior. I was looking nation wide and even had a Lexus Dealership near me looking and I came across my new car at Lexus Clear Lake online. I called immediately and I am sure I sounded quite frantic as Tony Hendricks answered the phone me requesting information on vehicle. From the first moment he introduced himself on phone to closing on my new vehicle, Tony was the Best to work with. Tony H. kept me informed answering all my questions as I was purchasing car unseen from another state. He even made me a video and sent to me showing me the car. He set my mind at ease !!! Crystle Riles in finance helped me with all the paperwork even sending me documents overnight for wet signatures and assisting me in sending wire transfer for purchase. Crystle also called me and answered questions I left her a voicemail not knowing she was scheduled off that day, she called me right back setting my mind at ease. That is Great Customer Service!! When it was time to have car shipped Tony met with auto transport, took photos and sent to me of driver with paperwork and keys to car and followed up on delivery day to ensure delivery was complete! Tony and Crystle at Lexus Clear Lake exceeded all my expectations. Thank You So Very Much !

Great customer service!!! Exceptional ride in Lexus ES 350 purchased there last year. Easy to schedule appointments.

We are very pleased with the performance in diagnosing the issues with our vehicle. Your team took the extra steps to solve the problem. We appreciate their professionalism. Thank you.

Lexus of Clear Lake, TX (specifically Cheyenne at our most recent visit)has once again displayed excellence, professionalism, and warmth to its customers. Always our dealer of choice! Thank you Cheyenne!

Customer friendly and professional. Explained issues we raised clearly. Done the service within a reasonable amount of time .

Absolutely hate the car buying experience, however, Eric Robinson (sales) and Lesley Perez (finance) made the whole process seamless.

Treated me professionally. Completed the work as requested and ahead of schedule. Prices were reasonable for what was done.

I had my oil changed and the radiator flushed. The work was done professionally and promptly. Mt biggest reason I always bring my 2009 Lexus 250ti Clear Lake Lexus is that service advisor I have been using for at least 10 years. His name is David Wurman. He's the best!!!

I had a great experience with lexus service center in clear lake. They make sure that all necessary vehicle maintenance base on the cars age will be taken care of. Phil guided on everything!

Nice facility. Our service writer did a great job scheduling and communicating. Car serviced and washed and delivered right on time.

Great service friendly staff, convenient and everyone is very helpful and makes sure your taken care of

My wife and I appreciate Advisor Erika Pressley taking care of us and my ES-350.

Dealership is always clean with stocked snacks and drinks. People are friendly and advisors are attentive.

Lexus Clear Lake has always been first class with my experiences. Latisha Brown was very professional and just exceptional advisor. Very please with my experience with her today after my service advisor Dennis Holmes has retired.

Fast service and they communicate the issues with video and are upfront with cost breakdown. Service managers are knowledgeable and not trying to sell you bunch of unneeded service.